Welcome to the digital future
We have digitised all our services to give you the best possible experience. You get access to our WebPortal 20 days before you arrive – and can enjoy all the benefits of going digital.
What is our WebPortal?
Our WebPortal is not a traditional app that you have to download. It is a special website perfectly tailored to your smartphone – a so-called web app.
What this means for you:
- No download required
- Works on any smartphone
- Always up to date
- Simply open it in your browser
All services at a glance
Check-in & arrival
No more queuing at reception! In our WebPortal you will find:
- Your room number
- Front door key as a QR code
- All arrival information
- Wi-Fi password
- Directions and parking options
Simply scan the QR code and the door opens as if by magic!
Bread roll delivery
Fresh bread rolls delivered to your door! Our digital ordering service makes it possible:
- Order by 6 pm for the next day
- Delivery between 8:00 and 8:30 am
- Various kinds of rolls available
- Easy payment on departure
Wake up to the smell of freshly baked rolls!
Vouchers & extras
Special surprises are waiting for you:
- Free drinks such as our “Alt Norderney”
- Discounts on bike hire
- Drinks service straight to your apartment
- The daily newspaper “Norderneyer Morgen”, digital every day
Little touches for a special stay!
And much more...
Events calendar
All events on Norderney at a glance
Cinema listings
Current films and showtimes
Weather
Up-to-date weather forecast for Norderney
Daily newspaper
The “Norderneyer Morgen” (NoMo) every day, right in the WebPortal
House A–Z
All the information, from the coffee machine to the Wi-Fi
Departure information
Check-out times and key return information
Personal service still comes first
We may be digital, but we never forget the human touch!
- 24/7 emergency number in the WebPortal
- All front doors are connected to our mobile phones
- Emergency telephone in the hallway
- Personal support on site
Our experience with older guests
Funnily enough, it’s our older guests who love our WebPortal the most!
At first we wondered: “Oh, will our older guests be able to cope with it?” – that’s always the first argument against going digital. But our older guests do brilliantly, because they still read everything carefully.
Our oldest guest is 91 years old and has no problems at all with the WebPortal. She uses every feature with ease!
Our tip: you just have to give it a go. If you can read, you can use our WebPortal. And if you ever get stuck, we’re always on hand and happy to help.
💪 Don’t let the technology put you off – you can do it!
Why are we going digital?
Digital technology has become an essential part of our lives. We made a conscious decision to embrace this change rather than resist it.
The benefits for you:
- All services available 24/7
- Lower prices for our apartments
- Everything to hand on your phone
- Eco-friendly and paperless
- Faster and more efficient
- Always up-to-date information